"I’ve Found a Part Online, Can You Install It?"

Written By Scott O'Donnell

We get this question a lot, and we understand the appeal. Buying a cheap radiator or car part online can seem like a quick and cost-effective fix. But here’s why Northwest Radiators doesn’t install customer-supplied parts, and why it matters for your vehicle, your safety, and your wallet.

🚫 No Warranty on Customer-Supplied Parts

When you supply your own part, we can’t guarantee the quality, fit, or performance. That means:

  • No warranty on the part itself

  • No warranty on the labour if the part fails

  • No guarantee that it’s the right part for your vehicle

Even small differences in design or material can lead to poor performance or worse, cause further engine damage.

✅ We Only Use Parts We Trust

With over 40 years in the trade, we’ve seen it all: cheap imitations, parts that corrode quickly, and components that simply don’t fit. We’ve built strong relationships with reputable suppliers so we can source high-quality, vehicle-specific parts that we know will last.

Using trusted parts means:

  • Proper fit and function

  • Full service warranty on both parts and labour

  • Peace of mind for you and your vehicle

💡 It’s Not Just a Policy - It’s About Protecting Your VEHICLE

Your cooling system is critical to your engine’s health. Installing an unknown or poor-quality part might seem like a saving now but it could cost you much more in the long run. Our goal is to keep your vehicle running safely and reliably – and that starts with using parts we know and trust.

📞 Got Questions? Just Ask.

We’re happy to chat through the options and explain what part your car needs and why. If we wouldn’t use it in our own vehicle, we won’t install it in yours.

Scott O'Donnell